General Notice

Electronic Communications Act No. 36 of 2005 » Minimum Standards for End-user and Subscriber Service Charter reporting format

Title	Electronic Communications Act No. 36 of 2005 » Minimum Standards for End-user and Subscriber Service Charter reporting format
Department	Independent Communications Authority of South Africa
Gazette	National Gazettes, No 34978 of January 27, 2012, 6 page(s), 88.1Kb
Act	Act No. 36 of 2005

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STAATSKOERANT, 27 JANUARIE 2012                             No. 34978     3

GENERAL            NOTICE

NOTICE 76 OF 2012

I CIAS A

Independent Communications Authority of South Africa
                             Pinmill Farm, 164 Katherine Street, Sandton
                                  Private Bag X10002, Sandton, 2146

GENERAL NOTICE - END-USER SUBSCRIBER SERVICE CHARTER REPORTING
                                                 FORMAT

1.   The Independent Authority of South Africa ("the Authority") hereby gives notice in
       terms of section 4(4)(b) of the Electronic Communications Act, 2005 (Act No 36 of
       2005) ("the Act"), as amended, read with regulation, read with regulation 6(d) of
       the Minimum Standards for End-user and Subscriber Service Charter ("End-User
       and Subscriber Service Charter"), Notice 744 of Government Gazette 32431,
       published 24 July 2009.

2.   Regulation 6(d)      of the End-User and Subscriber Service Charter requires the
       Authority to determine a reporting format from time to time with respect to
       regulation 6 of the End-User and Subscriber Service Charter. This is aimed at
       ensuring that the End-User and Subscriber Service Charter reports are submitted
       in a uniform format by all licensees.

3.    Herein Appendix A is the End-User and Subscriber Service Charter                         Reporting
       Format as determined by the Authority for the submission of compliance reports
       effective from date of publication of the format.

DR. STEPHEN MNCUBE
       CHAIRPERSON
       Date: 16/01/2012

Related / Electronic Communications Act No. 36 of 2005

Date	Title	Gazette	Notice	Days
30/03/2012	Electronic Communications Act No. 36 of 2005 » Practice Note » General Licence Fees Regulations	35211	280	49
06/03/2012	Electronic Communications Act No. 36 of 2005 » Erratum » Draft invitation to apply for Radio Frequency Spectrum Licence to provide mobile broadband wireless access service for Urban and Rural Areas using the complimentary bands, 800 MHz and 2 6 GHz	35123	193	73
05/03/2012	Electronic Communications Act No. 36 of 2005 » Notice of public hearings » Draft Regulations on the Digital Terrestrial Television Regulations	35121	185	74
02/03/2012	Electronic Communications Act No. 36 of 2005 » Notice in terms of section 16 (5) of the Act	35116	183	77
17/02/2012	Electronic Communications Act No. 36 of 2005 » Amendment » Broadcasting Digital Migration Policy	35051	124	91
08/02/2012	Electronic Communications Act No. 36 of 2005 » Erratum on General Notice No. 34901 published on 28 December 2011 » Request by Super 5 Media (Pty) ltd for an extension of commencement of operators for its individual subscription television broadcasting service licence and individual electronic communications network service licence	35019	105	100
07/02/2012	Electronic Communications Act No. 36 of 2005 » Amendment of Broadcasting Digital Migration Policy issued under Government Gazette no 31408 on 8 September 2008	35014	97	101
06/02/2012	Electronic Communications Act No. 36 of 2005 » Amendment of the date for public hearings to be held in respect of the draft Underserviced Area Definition Regulations	35012	102	102
02/02/2012	Electronic Communications Act No. 36 of 2005 » Invitation to apply for Individual Commercial Free to Air Sound Broadcasting Service Licence (Primary Markets)	34998	92	106
02/02/2012	Electronic Communications Act No. 36 of 2005 » Invitation to apply for Individual Commercial Subscription Broadcasting Service Licence	34999	93	106

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General Notice

Electronic Communications Act No. 36 of 2005 » Minimum Standards for End-user and Subscriber Service Charter reporting format

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