General Notice No. 244 of 2020

Independent Communications Authority of South Africa » Harmonisation of Short Code 111 for COVID-19 National...

Title	Independent Communications Authority of South Africa » Harmonisation of Short Code 111 for COVID-19 National Emergency Services
Department	ICASA
Gazette	National Gazettes, No. 43229 of 15 April, 2020, 2 page(s), 104Kb

STAATSKOERANT, 15 APRIL 2020                        No. 43229    3

INDEPENDENT COMMUNICATIONS AUTHORITY OF SOUTH AFRICA
                                                   NOTICE 244 OF 2020

INDEPENDENT COMMUNICATIONS AUTHORITY OF SOUTH AFRICA

HARMONISATION OF SHORT CODE ‘111’ FOR COVID-19 NATIONAL
                                               EMERGENCY SERVICES

The  Independent  Communications  Authority  of  South  Africa  (“the  Authority”)  hereby
             issues a notice to harmonise and mandate short code ‘111’ in terms of regulation 4(3)
             read with Schedule 1 of the Numbering Plan Regulations (“Regulations”), Government
             Gazette No. 39861 published on 24 March 2016.

The  service  code  ‘111’ is  hereby  harmonised and  mandated for COVID-19 national
             emergency services.

The COVID-19 national emergency services accessed either by call or short messaging
             services, through the service code ‘111’ shall incur no charges to the caller or sender
             and shall be subject to the toll-free framework in line with schedule 2 of the Regulations.

The ‘111’ service code is mandated for COVID-19 national emergency services during
             the National State of Disaster. The service code “111” will cease to be harmonised and

mandated within three (3) months after the termination of the National State of Disaster.

______________________

Dr Keabetswe Modimoeng
             Acting Chairperson

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General Notice No. 244 of 2020

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